Add Cancellation Reasons

  Permissions! Users with Module Permissions, Administration, or Cancellation Reasons Manage permissions will be able to add Cancellation Reasons.

When a visit is canceled, Users are able to choose a cancellation reason. This allows you to analyze cancellation rates in detail, and report those reasons to Workers Comp adjusters/case managers when needed. No-shows are tracked differently, so there is no need to enter a Cancellation Reason of ‘No Show’.

Add Cancellation Reasons:

1. Click Administration.
2. Select General Information.
3. Click Schedule.
4. Select Cancellation Reasons. 
5. Right-click Add.
6. Enter the name of your Cancellation Reason.
7. Click OK