Claim Error: F8 may not be blank (2300_Ref_02 original Reference Number)
When you are sending a corrected claim they want the original reference number/claim number from the original EOB. You will need to add this to your Visit Auxiliary Info in Transactions.
- Right-click on the claim error and View Transactions.
- Select the visit being corrected.
- Right-click Edit Visit Auxiliary info.
- Right-click, Add and then select Original Reference Number and enter value.