At times you may need to make changes to the visit information in the Transaction screen. For example, if a carrier requires special handling, you may need to add Visit Auxilary Information in Transactions Screen.
Steps to Make Changes to Transaction
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When adding an item, the selections available to choose from are:
- 2330B Primary Claim Control Number
- 2330B Secondary Claim Control Number
- B19/2300 Claim NTE Code
- B19/2300 Claim NTE Text
- Claim Submission Reason Code
NOTE: Most commonly 1, 7, or 8
- Condition Codes
- Delay Reason Code
- Original Reference Number (box 22).
A couple of important notes:
- The Payer Control Number can serve as the Original Reference Number.
- If it is a Medicare carrier, you may be able to current the claim on their site. If not, check their website as they may have a phone number for claim corrections.