Tasks & Alerts: Introduction

  Permissions! Clinic Staff must have Administrator, Billing Manager, Clinical Director, Front Office, Operations Manager, or Staff Therapist assigned in order to manage Tasks for other users.

A2C understands that managing all of your cases is a critical function of any practice. We have ensured that you can run all of your practices front office needs through A2C and make it as easy as we can. This series of introductory articles will cover the essential aspects of managing Case Binders with A2C.

Tasks & Alerts: Introduction

The Tasks module allows you to create tasks for yourself and, if you have the Task Master user permission, for other users. The task system maintains a list of tasks that can be set to remind you at a later date that a specific task needs to be completed. These tasks are viewable in the main menu under File > Tasks.

The top portion of the Task module contains the individual tasks, while the lower half of the screen shows the text of the currently selected task.

Tasks

The Tasks module allows Users to create and maintain a list of tasks that can be set to remind Users when a specific task needs to be completed. Tasks are viewable in the main menu under File > Tasks.

NOTE: The top portion of the Task module contains the individual tasks, while the lower half of the screen shows the text of the currently selected task.

Alerts

The Alert System will notify the User with a popup or task message when a specified event has occurred and certain conditions are met. On the User's first visit to Alerts, the prebuilt alerts will be displayed in a grid as shown below. 

NOTE: An Alert has three components: a Trigger, a Condition, and an Event. 

Example: A User may want a message to popup during Patient check-in if the Patient does not have a valid prescription, and their primary insurance is Medicare.

1. Select Alerts from the main Administration menu.
2. Right Click the Alert Grid to view menu options.