Not all features may be available by default and additional charges may apply for certain features. Please contact Fusion Enterprise with any questions
Permissions! Clinic Staff must have Administrator assigned in order to manage the Patient Portal.
Fusion Enterprise understands that managing all of your cases is a critical function of any practice. We have ensured that you can run all of your practices front office needs through Fusion Enterprise and make it as easy as possible. This series of introductory articles will cover the essential aspects of managing the Patient Portal features with Fusion Enterprise.
Patient Portal: Payments
The Payments area allows the patient to see the following:
We show the balance at the time of their last statement. This was done so that you do not have to worry about a patient seeing a balance from a case that is still being worked on and missing various insurance payments and adjustments. We show the balance that you sent them on their previous statement. There is a link they can click to view their last statement, a button to Make a Payment, as well as a list of their payments made in the last 30 days.
Clicking on ‘Make Payment’ opens up the secure credit card payment window at Transfirst. The credit card information is never entered directly into the portal, and it is not stored in FUSION ENTERPRISE.