The following are some common questions you may have regarding the Inactivity Lock Screen update. If you have further questions, feel free to connect with us at fusionenterprise.support@therapybrands.com
Why are you changing this?
As a continued HIPAA compliance to protect your data, we are setting a time before Fusion Enterprise locks out.
When will the change take place?
This update will begin to roll out on August 29, 2022.
Can I set the length before the screen locks out?
Yes, if you have administrator permissions you can adjust the lock-out screen time out. This can be set up to 60 minutes.
Am I able to override this feature?
No, as this is a key security feature, this cannot be disabled.
Will I lose data that is not saved, when the screen locks?
No, the data will be as it was when the screen locked. However, our recommendation is that you save your data regularly. has always been to save your data regularly.